Terms of Purchase
Order Acceptance and Contract Formation
Your completion of the checkout process and submission of an order represents a binding offer to purchase. We accept your offer, and a contract is formed, at the point when we confirm acceptance by dispatching the ordered items or by transmitting a formal order acceptance notification containing the words order accepted or equivalent language of contractual commitment. Prior to acceptance, your order is a revocable offer that we may accept or decline. No employee or agent other than those expressly authorized has authority to bind us to a sale, and any communication not meeting the acceptance criteria herein is preliminary only.
We may decline any order for legitimate business reasons. Such reasons encompass product stock-outs, supplier discontinuations, pricing anomalies, payment processing failures, delivery address restrictions, suspected fraudulent activity, and circumstances suggesting the order was placed for purposes of unauthorized resale or export. We commit to notifying you of any declination decision and to refunding payments made for declined orders. Our declination of an order does not constitute a breach of any obligation, and no compensation beyond refund shall be due.
The agreement governing your purchase consists of the specific order details, these terms of purchase, and any additional policies referenced herein. This integrated agreement represents the entire understanding between the parties regarding the subject matter and supersedes all prior negotiations, correspondence, and representations. Any modification must be in writing and signed by both parties. Printed catalogs, advertisements, and other marketing materials are not part of the agreement and create no contractual obligations.
You warrant that you have the legal right and capacity to enter into this agreement. For purchases made on behalf of an organization, you warrant that you are duly authorized to bind the organization to these terms. You further warrant that your purchase complies with all applicable laws, regulations, and export controls. We are entitled to rely on these warranties, and any breach gives us the right to terminate the agreement and seek indemnification for resulting losses.
All orders are personal to you and may not be assigned without our consent. We may assign our rights and delegate our duties under any order to an affiliate or successor entity without your consent. These terms bind and benefit the parties and their respective permitted assigns. The headings used in these terms are for convenience only and do not affect their interpretation. Our failure to enforce any provision does not constitute a waiver of that provision or of our right to enforce it later.
Pricing and Payment Terms
The total price you pay comprises the product price, shipping costs, and any applicable taxes, all quoted in United States dollars. Product prices are as displayed on rhonutrition.com at the time of order submission and are subject to correction of errors that a reasonable person would identify as mistakes. We review pricing regularly and may adjust prices in response to changes in our costs, market conditions, or supplier pricing. Price changes do not affect accepted orders except where necessitated by correction of a manifest error.
Shipping charges are calculated based on package dimensions, weight, destination, and service level. These charges are disclosed during checkout before you finalize your purchase. Taxes are calculated according to the shipping destination address you provide. You bear responsibility for ensuring the accuracy of shipping information, as errors may result in additional charges or delivery failure. International customers are solely responsible for customs clearance, duties, and import taxes imposed by destination countries.
We accept payment through credit cards, debit cards, and other electronic payment methods as displayed on our checkout page. You authorize us to charge the total order amount to your selected payment method upon order submission. If your payment is declined, we may attempt to process the charge again or contact you for alternative payment. Orders will not be dispatched until full payment has cleared. You agree to maintain sufficient funds or credit to cover the transaction amount until settlement is complete.
We employ secure socket layer encryption and tokenization technologies to protect payment data during transmission and storage. Payment processing is handled by PCI-compliant third-party processors. While we implement industry-standard security measures, the inherent vulnerabilities of internet communications mean we cannot guarantee absolute security. You acknowledge and accept the residual risks of electronic commerce and agree to take reasonable precautions to secure your own devices and connections.
Promotional discounts are applied to qualifying purchases in accordance with the terms announced for each promotion. Promotions typically exclude shipping charges, taxes, gift cards, and previously discounted items unless otherwise stated. We reserve the right to cancel or limit promotions if fraud, misuse, or technical errors compromise the promotion's integrity. Promotions have no cash value and cannot be exchanged, transferred, or applied retroactively. Attempts to circumvent promotional terms may result in order cancellation.
Product Availability and Accuracy
We invest significant resources in maintaining accurate product information, but we do not warrant that all content is free of errors or omissions. Product data including descriptions, specifications, pricing, and availability is provided for informational purposes. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice. The most current and authoritative product information may be obtained by contacting our product specialists directly.
Product imagery is intended to provide a representative visual reference. Actual products may exhibit slight variations in color, finish, texture, or other attributes due to differences in manufacturing batches, monitor settings, lighting conditions, and photographic techniques. We do not guarantee that products will precisely match online representations. Customers with specific aesthetic or functional requirements are encouraged to request additional information or samples before making purchase decisions.
We do not guarantee product availability. Items displayed on our website may become unavailable at any time due to inventory exhaustion, supplier discontinuation, or quality holds. We monitor inventory levels proactively and update availability status regularly, but instantaneous accuracy cannot be assured. When a product becomes unavailable after you have placed an order, we will inform you and offer remedies including backorder placement, substitution with a comparable product, or cancellation with full refund.
We may establish quantity limits, discontinue products, and modify product specifications without notice. These rights are exercised in our reasonable business judgment to manage inventory, respond to market conditions, and maintain quality standards. Your use of rhonutrition.com constitutes acknowledgment that product offerings are subject to change and that reliance on continued availability of specific products is at your own risk. We encourage timely purchase of desired items and periodic return visits to discover new and updated offerings.
Order Cancellation and Modifications
Cancellation requests are accepted if received before order dispatch. The timeframe for cancellation varies depending on order volume and processing speed. To cancel, access your account's order management section or contact customer service directly with your order number. We will confirm by email whether cancellation was successful. If cancellation is confirmed, we will process a refund to your original payment method. If the order has already been dispatched, you may return the products upon receipt under our return policy.
We may cancel your order without incurring liability in various circumstances, including product unavailability, pricing or description errors, payment failure after multiple attempts, delivery to restricted destinations, suspected fraud, and force majeure. We will notify you of cancellation and refund payments received. No further compensation, including reimbursement of incidental expenses, consequential losses, or alternative product costs, shall be payable. Our cancellation right is in addition to any other rights we possess under law.
Once dispatched, orders cannot be intercepted, recalled, or canceled. Products delivered in error, in damaged condition, or not conforming to their description are addressed through our return and exchange procedures. To initiate a return, follow the instructions in your account or contact customer service. Returns are subject to condition verification and may incur restocking fees for non-defective products. We process refunds following return receipt and inspection, typically within five to ten business days.
Order modifications, when feasible, are processed on a best-efforts basis. Change requests should be submitted as soon as possible through customer service channels. We will confirm whether the requested modification can be implemented and whether it affects pricing, availability, or delivery timing. Approved modifications that change the order total will result in additional charges or partial refunds as appropriate. We reserve the right to decline modification requests that are impractical, that would significantly delay fulfillment, or that are received too late in the fulfillment cycle.
Limitation of Liability
Our products and platform are provided without warranties of any kind, whether express or implied. We specifically disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No oral or written information provided by us shall create any warranty not expressly stated herein. Some jurisdictions do not permit the disclaimer of implied warranties, in which case the duration of any implied warranty is limited to the minimum period permitted by applicable law.
We shall not be liable for indirect, special, incidental, consequential, or punitive damages of any description, including lost profits, lost revenue, lost business, lost data, business interruption, or harm to reputation. Our total liability for any claim arising from your purchase is limited to the amount you paid for the specific product at issue. This limitation applies to all claims regardless of the legal theory advanced, whether contract, tort, negligence, strict liability, or otherwise. The limitation also applies even if we knew or should have known of the possibility of such damages.
You agree to indemnify and hold us harmless from all claims, damages, liabilities, and costs arising from your violation of these terms, your improper use of products, your infringement of third-party rights, or your violation of applicable law. This indemnity survives termination of your account and completion of your purchases. You shall cooperate fully in the defense of any indemnified claim, and we may assume exclusive control of such defense at our election and expense.
We are not liable for any delay or failure in performance caused by events beyond our reasonable control. Such events include acts of nature, governmental orders, pandemic conditions, labor actions, utility and telecommunications failures, transportation disruptions, supplier defaults, and computer or network attacks. During a force majeure event, our obligations are suspended, and delivery timeframes are extended for the duration of the event. If a force majeure event persists beyond a reasonable period, either party may cancel affected orders without further liability.
These terms shall be interpreted and enforced under the laws governing our principal operations. Any dispute shall be adjudicated exclusively in the courts having jurisdiction over our headquarters location, and you consent to personal jurisdiction therein. You must bring any claim arising from a purchase updated through rhonutrition.com within the applicable statute of limitations, and failure to do so constitutes a permanent bar. The prevailing party in any dispute is entitled to recover reasonable legal fees and costs from the other party.